WHAT WE OFFER
The Portal offers customisable infrastructure and technical services. Our technical team provides rapid and effective incident response management services.
CORE DATACENTRE SERVICES
COLOCATION
High Density
The Portal supports a range of colocation solutions, from single rack to private suites, and from low density to high density. Comprehensive SLAs provide the assurance that your critical data and digital assets will remain online and accessible around the clock.
MANAGED COLOCATION
Tailored Options
Complement your colocation arrangement with any number of managed colocation services, including 24/7 monitoring, data backup and continuity, on-demand Infrastructure-as-a-Service and workplace recovery services.
SUPPORT SERVICES
24/7 Availability
24/7 onsite technical teams are available to provide rapid response to incidents. Your business can access remote hands support, rack and stack, tape/ data storage, installation/ migration, and cabling services.
CONNECTIVITY SERVICES
Global Reach
The Portal provides a wide range of network services including IP Transit, SIP/ MPLS, national/ global Ethernet, internet exchange connectivity, N3 and PSN connectivity, Equinix Cloud Exchange and AWS/Azure connectivity.
24/7 SUPPORT
24/7/365 “remote hands” support by our on-site team of data centre engineers providing remote management, installations and troubleshooting services.
COLOCATION
The Portal supports a range of colocation solutions, from single rack to private suites, and from low density to high density. Comprehensive SLAs provide the assurance that your critical data and digital assets will remain online and accessible around the clock.
Your business can occupy 8-22 racks with shared location, or up to 8,000 square feet in a private suite. Customers benefit from cold aisle cooling with up to 500kW of cooling capacity, CCTV and HID security, fire detection and suppression and comprehensive environmental monitoring. Caged colocation provides secure segregation, with access restricted to your own authorised personnel.
EXPERTISE
We offer Professional Services that leverage our experience and expertise in cloud consulting and solution architecture to ensure your projects are successful.
CONNECTIVITY SERVICES
The Portal is carrier neutral and allows customers to interact directly with the Tier 1 carriers of their choice.
The facility provides a wide range of network services including IP Transit, SIP/ MPLS, national/ global Ethernet, internet exchange connectivity, N3 and PSN connectivity, Equinix Cloud Exchange and AWS/Azure connectivity.
We can also assist in provision of any type of network connectivity solution and service, with the assurance that the solution will be backed by an SLA that will meet your specific requirements.
MONITORING
Complete peace of mind with our full range of proactive monitoring solutions with real-time performance management of your physical and virtual infrastructure.
SUPPORT SERVICES
Our on-site technical team provides rapid response, 24/7. Your business can access remote hands support, rack and stack, tape/ data storage, installation/ migration, and cabling services.
Acting as the eyes, ears, and hands for your IT team, The Portal’s professionally trained staff will toggle a switch or push a button, observe and report on status lights, insert or swap out CD/DVD or tape media, and replace or reseat hardware components.
FLEXIBILITY
We offer a complete range of flexible colocation and data centre solutions with versatile commercial terms that are tailored to meet your business requirements.
MANAGED COLOCATION
Complement your colocation arrangement with any number of managed colocation services, including 24/7 monitoring, data backup and continuity, on-demand Infrastructure-as-a-Service, and workplace recovery services.
The Portal is staffed 365 days a year. When you colocate with us, you can tap into the expertise of our on-site team. Staff are available to provide remote hands support and rapid response to incidents.
COMPLIANT
We take compliance very seriously and The Portal data centre is fully certified and compliant with ISO27001, ISO 9001, ISO14001 and OHSAS 18001.
Our Data Centre Services
The Portal provides an extensive range of data centre services and solutions, from single rack colocation to private suites, and from low to high density colocation. These solutions are backed by our range of network and support services.
We don’t just offer services. We offer market and industry solutions that tailored to meet specific requirements, creating partnership, ensuring commitment and guaranteeing success.